Privacy Policy

1. Who This Policy Applies To

This Policy applies to:

• educators and authors;
• readers and purchasers;
• institutional representatives;
• visitors to our website;
• people who contact Bookpheral;
• members of the Founding Educators Circle; and
• other users of Bookpheral services.

2. Information We Collect

Depending on how you use Bookpheral, we may collect the following information.

Account and Identity Information

This may include:

• full name;
• email address;
• phone number;
• account login information;
• professional title or occupation;
• institutional affiliation;
• profile photograph; and
• information used to verify identity or account ownership.

Educator and Author Information

Where you use Bookpheral as an educator or rights holder, we may collect:

• author or professional biography;
• book and manuscript information;
• authorship and rights information;
• ISBN and publication details;
• production and distribution records;
• sales information;
• payment and withdrawal details; and
• correspondence relating to your titles.

Transaction Information

When you buy or sell through Bookpheral, we may process information relating to:

• purchases;
• prices;
• payments;
• refunds;
• withdrawals;
• transaction references;
• applicable charges; and
• payment status.

Payment card or banking information may be collected or processed directly by approved payment providers rather than stored by Bookpheral.

Technical and Usage Information

We may collect technical information when you use the Platform, including:

• IP address;
• device and browser information;
• login activity;
• pages or features used;
• access times;
• security events;
• account activity; and
• information needed to operate protected digital access.

Communications

We may keep records of communications you send to Bookpheral, including support requests, complaints, enquiries, feedback, and other correspondence.

3. How We Collect Information

We may collect information:

• directly from you when you create an account or complete a form;
• when you purchase, distribute, or access content;
• when you submit a manuscript or book;
• when you request payment or withdrawal;
• when you contact our team;
• automatically when you use the Platform; or
• from service providers, institutions, payment processors, or other third parties where lawful and relevant to the service.

4. How We Use Personal Information

Bookpheral may use personal information to:

1. create and manage accounts;
2. provide access to the Platform;
3. process purchases, payments, refunds, and withdrawals;
4. assess, produce, distribute, and administer educator content;
5. provide sales information and reporting;
6. verify identity, rights, or institutional authority where necessary;
7. protect digital content and investigate suspected misuse;
8. provide customer and technical support;
9. communicate important account, transaction, service, or policy information;
10. prevent fraud and maintain Platform security;
11. comply with legal, regulatory, tax, accounting, and contractual obligations;
12. improve the Platform and understand how our services are used;
13. manage the Founding Educators Circle and other Bookpheral programmes; and
14. send marketing communications where permitted.

5. Legal Basis for Processing

Depending on the circumstances, Bookpheral may process personal information because:

• it is necessary to provide a service or perform a contract with you;
• you have given consent;
• Bookpheral has a legitimate interest in operating, securing, or improving its services;
• processing is necessary to comply with a legal obligation; or
• another lawful basis applies under applicable data protection law.

Where processing depends on consent, you may withdraw that consent where applicable.

6. Payment Information

Bookpheral may use third-party payment processors, banks, or financial service providers.

Those providers may process information required to complete payments, purchases, refunds, and educator withdrawals.

Bookpheral will only receive and retain payment information reasonably necessary for transaction administration, reconciliation, reporting, security, or legal compliance.

7. How We Share Information

Bookpheral does not sell personal information to advertisers.

We may share relevant information with:

Service Providers

This may include hosting providers, payment processors, email providers, analytics providers, technical vendors, security providers, and other businesses that help Bookpheral operate.

Production Partners

Where an educator uses Bookpheral production services, relevant manuscript files and contact or project information may be shared with editors, designers, formatters, or other approved production professionals where necessary to complete the work.

Educational Institutions

Where a service involves an institution, Bookpheral may share relevant information with authorized institutional representatives where necessary to administer the arrangement.

Legal and Regulatory Authorities

Information may be disclosed where required by law, court order, regulatory request, or where reasonably necessary to protect Bookpheral, its users, or another person’s legal rights.

Business Transfers

If Bookpheral undergoes a merger, acquisition, restructuring, financing, or sale of all or part of its business, relevant information may be transferred as part of that transaction, subject to applicable law.

8. Public Information

Some information may be intentionally made public where this forms part of the Bookpheral service.

For example, an educator’s:

• name;
• professional biography;
• photograph;
• book information;
• author profile; or
• Founding Educator recognition

may appear publicly on the Platform where appropriate.

Bookpheral will not treat information intentionally made public through these features in the same way as confidential account information.

9. Marketing Communications

Bookpheral may send marketing emails or other promotional communications where permitted.

You may unsubscribe from marketing communications through the available unsubscribe mechanism or by changing applicable communication preferences.

You may still receive essential communications relating to your account, purchases, payments, security, contracts, or use of the Platform.

10. Cookies and Similar Technologies

Bookpheral may use cookies and similar technologies to:

• keep users signed in;
• remember preferences;
• maintain security;
• understand Platform usage;
• improve performance; and
• support analytics.

Where required, users will be given appropriate information or choices regarding non-essential cookies.

11. Data Security

Bookpheral takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, account authentication, secure hosting, monitoring, and other security practices appropriate to the information being processed.

No digital system can guarantee absolute security, but Bookpheral will take reasonable steps to protect the information entrusted to it.

12. Data Retention

Bookpheral retains personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, accounting, tax, contractual, security, or dispute-resolution purposes.

Different categories of information may be retained for different periods.

For example, transaction and accounting records may need to be kept after an account is closed, while information that is no longer necessary may be deleted or anonymized.

13. Your Data Protection Rights

Subject to applicable law and any relevant limitations, you may have the right to:

• request access to personal information Bookpheral holds about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal information in appropriate circumstances;
• object to certain processing;
• request restriction of processing;
• withdraw consent where processing is based on consent;
• request transfer or portability of eligible information; and
• raise a complaint about how your personal information has been handled.

Bookpheral may need to verify your identity before acting on certain requests.

14. Account Closure and Deletion Requests

Closing a Bookpheral account does not necessarily mean that all information will be deleted immediately.

Bookpheral may retain information where necessary to:

• complete transactions;
• preserve Reader access already purchased;
• settle educator earnings;
• comply with tax or accounting requirements;
• resolve disputes;
• prevent fraud; or
• meet other legal obligations.

Information that no longer needs to be retained will be deleted or anonymized as appropriate.

15. Children

Bookpheral is primarily designed for educators and readers capable of using the Platform lawfully.

Where Bookpheral services are used by minors through an educational or institutional arrangement, additional safeguards or consent requirements may apply depending on the circumstances and applicable law.

Bookpheral does not knowingly collect more personal information from children than is reasonably necessary for the relevant service.

16. International Data Transfers

Some Bookpheral service providers may process or store information outside Nigeria.

Where personal information is transferred internationally, Bookpheral will take appropriate steps required by applicable law to ensure that the information receives suitable protection.

17. Third-Party Links and Services

The Platform may contain links to third-party websites or services.

Bookpheral is not responsible for the privacy practices of third parties that operate independently from Bookpheral.

Users should review the privacy policies of those services where appropriate.

18. Changes to This Privacy Policy

Bookpheral may update this Privacy Policy as its services, technology, or legal obligations change.

Where changes are material, Bookpheral will provide reasonable notice through the Platform, email, or another appropriate method.

The date at the top of the Policy will indicate when it was last updated.

19. Contact Us

Questions, requests, or concerns about privacy may be sent to: